GIN Lost Lobster Holiday Raffle Terms & Conditions

T&Cs

By entering the GIN Lost Lobster Holiday Raffle, you are agreeing to these terms and conditions;

  1. The prize is a long weekend stay at Lost Lobster Cottage for up to 4 people and up to 4 dogs from 4pm Friday to 10am Monday chosen and taken from any available weekend except Bank Holidays, Christmas or Easter
  2. The prize is valid for 12 months from the date of the draw
  3. Dates must be chosen within 10 days of the ticket holder being notified that they have won
  4. The prize must be taken by the ticket holder and is not transferable or exchangeable
  5. Lost Lobster cottage does not accept guests under the age of 12.
  6. The winning ticket holder will be notified within 48 hours of the prize draw by the contact details they provided when purchasing tickets
  7. The prize winner is required to acknowledge their prize and choose their dates within 10 days of being notified of winning
  8. Coquet Cottages have kindly agreed to coordinate bookings on behalf of the Owner, as free gesture to support the raffle. This does not constitute any legal relationship or contract between the prize winner and Coquet Cottages.
  9. We will attempt to contact the winning entrant twice using the contact details they provided when entering the raffle . If they have not responded and booked their holiday within 10 days of being notified, GIN and the holiday cottage owners reserve the right to choose and notify a new winner
  10. GIN, the holiday cottage owners, and Coquet Cottages cannot be held responsible for any errors in contact details given by entrants, or emails going to prize winner’s spam or junk folders, or voice mails not being picked up and returned.
  11. Once confirmed, holiday dates are final and cannot be changed or swapped.
  12. Only the names of the people confirmed on the booking form are allowed to stay at the cottage
  13. A ‘damage cover’ of £250 is required to cover any accidental damage – this is taken as a ‘pending transaction’ by Coquet Cottages, on a debit or credit card. No money is taken unless any damage occurs.
  14. Guests is required to keep the holiday home and all furnishings, fixtures, fittings and effects in the same state of cleanliness, repair and condition as they were in at the commencement of the holiday and will be responsible for any damage to the holiday property or the furniture, fixtures, fittings and effects and must ensure that the property is left clean and tidy, both inside and outside the property. Anything broken or damaged should forthwith be repaired or replaced with an article of similar type and value to the satisfaction of the owner. If this is not possible any damage or breakage should be reported to the Owner immediately and paid for before departure. In default of such obligation, the guest is legally obliged to reimburse the owner against any costs incurred by the Owner in remedying such default.
  15. The Owner reserves the right to charge the customer for the cost of repairing any damage and/or replacing damaged items caused by the guest or their party during the stay. The property is required to be left in a clean and tidy condition, as the guest found it on arrival. If any exceptional cleaning is necessary, the Owner will charge the guest directly or Coquet Cottages will charge the guest if requested by the Owner and legal action will be taken in the event of non payment
  16. If for any reason it proves necessary for the Owner to make a change in the guest’s holiday booking by reason of the decision to withdraw the property by the Owner or by reason of overbooking or for some other reason specifically directed by the owner, the Owner will use reasonable endeavour to transfer the booking to alternative date or to alternative holiday cottage accommodation in Robin Hood’s Bay.
  17. If cancellation is necessary due to factors outside of the Owners’ control for example but not limited to guests being ill or unable to travel, extreme weather, traffic conditions, Government statute recommendation or guidance then neither GIN nor the Owner shall be under any further obligation or liability in this respect.
  18. If cancellation is necessary, please provide at least 48 hours notification. Where this is not possible, such as travel has been aborted due to extreme weather or other reason outside of the Owner’s control, guests are required to notify the Owner that the booking will not take place at the earliest opportunity.