Terms & Conditions

Greyhounds in Need ("GIN") operates its on-line merchandising from its
office at 5A, 80 High Street, Egham, Surrey, TW20 9HE, England.
Merchandising queries may be made by phone to 01784 483206 or email to
info@greyhoundsinneed.co.uk The office is open Monday to Friday only.

GIN's merchandising is operated in England and all dispatches will be from
the Wraysbury office. All prices are quoted in UK Pounds OR Euros (if selected) and all
transactions will be in the currency selected. Goods will be dispatched within
five working days after electronic confirmation of the order and
payment have been received by GIN.

A complete description of all items for sale is shown on the appropriate
pages of the website. Goods will be dispatched via Royal Mail by
second-class mail. All advertised goods may be freely exported from UK.

Cancellation of orders may be made by phone or email and will only be
accepted if the goods have not been dispatched. If an order is cancelled
prior to despatch, a refund will be made by cheque. Returns will only be
accepted if the item(s) are unused and undamaged, except for items damaged
in transit. Refunds will be made by cheque, after GIN has received the
returned items.